Children and Family Health Devon

Waiting times

At Children and Family health Devon (CFHD) we understand the importance of timely access to care. We are aware of current wait times across CFHD and recognise the impact this may have on our service users.

We are actively working to alleviate these wait times, ensuring that our commitment to providing prompt and quality care remains unwavering. Our service users are our top priority and we appreciate your patience and understanding as we work diligently to better your experience.

If you feel things are getting worse , or if at any time you need to speak to us urgently, we have an on-call clinician available every day between 9am and 5pm on 03300 245 321.  Outside of these hours if you urgently need to speak to us please contact our out of hours number:  0300 555 5000.

Young People: 24/7 support:
If you are under 18, you can contact Torbay and Devon Child and Adolescent Mental Health Services (CAMHS) for mental health support and advice:

03300 245 321 between 8am-5pm

0300 555 5000 out of hours

First response: 24/7 helpline

If you are experiencing mental health distress or worries about someone else’s emotional state- support is available from our First Response Service:

0808 196 8708

Kooth, Digital Support

Online mental wellbeing community. Safe, anonymous support free to people under 18:

Urgent Help: 24/7 support:

If you are at risk of causing harm to yourself, call:


Childline 0800 1111

Samaritans 24/7  on 116 123

Image: Find out more about the Lumi Nova app

Overcome your fears and worries – A new digital therapeutic intervention (game app) for 7-12 year olds.

National Supply Shortage of Medicines for ADHD – Information and advice for people currently prescribed Medication for ADHD

What is the problem?

The Government have information us that there is a national supply shortage of the medication prescribed to help manage your ADHD symptoms.

We know how important your medicines are and understand that this may cause you to feel anxious. We hope that this information will provide some reassurance and give you advice about what to do and who to contact if you need any support.

For more information read our patient information letter.

Electronic patient recording: Systmone

We want to let you know that on 31st January Children and Family health Devon (CFHD) will transfer its electronic patient recording to Systmone.

This move enable CFHD to fully realise the benefits of a fully integrated model of service for children and young people, across mental and physical health pathways.

This transfer is being co-ordination by Devon Partnership NHS Trust Information Team who are working closely with Torbay and South Devon NHS Foundation Trust and CFHD. The project has been designed to remove as much risk and difficulty as possible, while making the change as quickly as possible.

This change will be communicated via our website and on relevant documentation to ensure all users of our service are aware and assured they should see no impact in their current offer from CFHD.

Whilst we hope the transition to Systmone runs smoothly, inevitably you may feel that the focus of CFHD is directed towards this transition over the coming weeks.  We hope you will bear with us whilst our teams become accustomed to their new system and way of working.

What are you looking for today?

Letter for Tomorrow

Four of CFHD’s participation young advisors have been involved in creating the ‘Letter for Tomorrow’. The letter is a powerful and moving piece of work that is intended to give hope and encouragement to other young people that are facing difficult times and experiencing suicidal thoughts. Astro, Hollie and Malcolm have personal experience of suicide and wrote and recorded an audio version of the letter. Scarlett produced the artwork for the letter.

The Letter for Tomorrow was launched, along with the Letter of Hope (for adults) to coincide with World Suicide Prevention Day on 10th September. Hollie and Lucy Eyre (Operations Manager Risk Support Pathway CFHD) appeared on ITV news to promote the letter.

Read the Letter for Tomorrow.