CFHD new-look referral pages and updated referral forms are now live
We’re pleased to confirm that our updated referral pages and forms are now live.
These changes are part of a wider improvement to make the referral process clearer, quicker, and more accessible for young people, families, and professionals. As part of this, we have introduced a self-referral option for individuals aged 16 and over, enabling more direct access to support where appropriate.
What has changed:
- A more user-friendly layout across our referral pages
- Simplified referral forms to make them easier to complete
- A new self-referral option for those aged 16+
- Clearer guidance on referral criteria and pathways
- Additional demographic questions to help us better understand and address health inequalities
- Improved wording to make forms more accessible, including for neurodivergent individuals and those with a reading age of around 11
- Removal of duplicated questions to streamline the process
Referral form transition:
We will continue to accept previous versions of the referral forms for a short period during this transition, recognising that some may already be in progress. The core information requested has not changed.
How your information will be used:
Information from the new demographic questions will be recorded within our clinical system (SystmOne) to help improve how we understand needs, plan services, and address health inequalities. This information may be updated if further details become available.
We have also introduced a new Health Inequalities dashboard to help us better monitor and improve access and outcomes across our services.
What this means for you:
- Please start using the updated referral pages and forms
- If supporting someone to access our services, you can now also direct those aged 16+ to the self-referral option where appropriate
We hope these improvements make the referral process simpler and more accessible for everyone.
If you have any questions or need support, please contact CFHD.DevonSPA@nhs.net
Thank you for your continued partnership.
